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Technology & Operations

BUSINESS : ABOUT US
Technology & Operations

Broadview Networks manages and monitors its network through
a sophisticated state-of-the-art technology center

technology and operations

The Network Operations Center (NOC) is a major investment in customer satisfaction. It is essential in detecting a service outage or a network degradation as it occurs -- and enables the resolution of the problem before customers are impacted. At Broadview Networks we are able to do this through our sophisticated Network Operations Center (NOC) and Network Management Center (NMC) located in Horsham, Pennsylvania.

These centers provide the tools and systems to remotely test and monitor the entire network from one central point. The NMC can identify, segment, isolate and resolve a problem before it becomes evident to our customers. When a problem occurs, we can pinpoint the cause, repair it and restore service faster. The NOC enables us to be faster and more efficient at responding to our customer needs.

 

 
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