Chief Financial Office
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OfficeSuite gives us an integrated presence across multiple locations.
David's Financial has 28 check cashing locations in and around Manhattan. The company needed a phone system that would unify their communications among all of their offices—without breaking the bank. So they chose OfficeSuite®, Broadview Networks’ hosted IP phone solution.
"OfficeSuite® required limited capital expenditure," says Ira Krell, CFO of David’s Financial Corporation. "And, it's expandable."
Krell appreciates both the cost efficiencies and the operational efficiencies that OfficeSuite brings to his business. "Customers use the IVR to get basic questions answered," he says, "which has helped improve the customer touch point and experience."
He installed OfficeSuite® in all 28 locations and had added several USB phones. Says Krell, "It helps us promote the brand."