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5 Tips for Transitioning to New Technology in the Office

Every business makes a list of goals that they’d like to accomplish, but the ones that are seemingly insurmountable stay there for an awfully long time. For many businesses, upgrading technology falls into that category. Implementing new forms of technology can be difficult for some employees to adjust to, and thus, managers feel that there will be a loss in profits or productivity. Rather than take the hit now and benefit in the future, they choose to stall on making the transition.

In this situation, you can have your cake and eat it, too. You just have to be smart, gradual, and mindful when learning how to use the new (but better!) items in your office. Here are a few tips for a smoother transition.

Think About How Your Existing Technology Could Be Improved
Set aside a day to audit – and really think about – the technology your office already uses. Is your Internet service unreliable? You could consider looking into getting the service elsewhere. Is your phone bill too expensive? Think about consulting some hosted VoIP providers. Your technology is what gets your business closer to your goals, so assessing the strengths and weaknesses of your current technology – as well as finding ways to improve on those weaknesses – makes your goals all the more attainable.

Consult
Once you’ve identified the weaknesses of your current tools, have a sit-down with some people who know what they’re talking about. This could be your IT team, third-party technology experts, or even the representatives of your current providers. It’s important to have a brutally honest discussion about where you’re lacking and how you can improve.

Schedule Wisely
There’s simply no way to upgrade your technology without having a little bit of downtime. You can install your new cloud phone system after hours or have employees alternate upgrading their software, but no matter what you do, there’s going to be a lag as people get accustomed to using it. So, rather than trying to fight it, try to ride the current. Schedule these changes when there are no big deadlines or projects approaching. The goal is to begin implementation during a period that will least affect your company’s overall productivity.

Think Realistically
Even if you consult the experts and schedule your downtime wisely, there’s still the chance that something could go wrong and you need to be prepared for it. What will you do if you’re without internet for a few days? What if you’re without phones? Try to come up with temporary solutions just in case, this way you don’t have to think on your toes if there’s an emergency.

Keep your Eye on the Prize
If you are always thinking about your company’s goals – whether it’s a better response time to customers or the ability to advertise your employee’s proficiency in a popular suite – you’ll get the job done. Don’t stress out too much and think about how this will ultimately benefit you in order to make decisions and stop putting off this necessary endeavor.

Russ Fordyce

About Russ Fordyce

Russ is the Managing Director of Marketing at Broadview Networks where he works to help consultants and business owners better understand and put technology to use so they can transform how their employees get work done and improve results.

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