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Cloud Phone Systems for Healthcare Clinics

Effective communication technology is paramount in any business, but particularly so in the field of healthcare. Hospitals, doctors’ offices, and even equipment suppliers can’t afford to have insufficient or unreliable means of communication. And yet, many have yet to consider transitioning to ‘the cloud’ for their phone and other office technologies.

While cloud phone systems are great solutions for many different types of businesses, they have a lot of advantages that can benefit healthcare clinics in particular. These are just the tip of the iceberg.

Flexibility
You never know when you’re going to decide to open a new branch, open a new addition, or move the office altogether. Whether it’s across the street or across the country, moving or expanding is not a problem for cloud-based phones. There’s no need to have a technician come to the office whenever you want to add lines, and separate locations can all use the same provider and plan for their phones.

Consistent Bills
The last thing you want to deal with is hidden phone fees. Smaller clinics and privately-owned doctors’ offices are often on a tight budget, so unexpected costs can really throw a wrench in their financial plans. Cloud phones are the perfect system for hospitals and doctors’ offices because their costs are always predictable. Faxing, conference calling, and other service can be bundled into the bill as well, making payment easy.

Mobility
Healthcare professionals never want to miss a call. With cloud-based phones, they don’t have to worry about leaving the office. They can have their phone calls re-routed to any number they please, or access their office phones from a smartphone app. Patients will be pleased at how easy it is to get in touch, and you’ll have the peace of mind of knowing you’re able to be present in an emergency. If you’re not personally available, you can simply re-route the calls to another office to ensure the phone will be answered. Or, use mobile twinning to ensure that both your desk phone and your smartphone will ring when you get a phone call.

The World is your Office
Even doctors and receptionists need sick or personal days. If your receptionist needs to take the day off, he or she can still get phone calls and faxes while at home or on the road. Because cloud-based phones and additional services, like e-mail-to-fax and conferencing, are done through the internet, you and your employees can work from home, a café, a hotel, or the car. You no longer have to feel guilty about spending time away from the office.

Russ Fordyce

About Russ Fordyce

Russ is the Managing Director of Marketing at Broadview Networks where he works to help consultants and business owners better understand and put technology to use so they can transform how their employees get work done and improve results.

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