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Five Tech Skills Worth Brushing Up on for Office Workers

Just because your office has an IT team doesn’t mean that you don’t need to be tech-savvy. In this day and age, having computer skills can really make your resume stand out when you’re applying for jobs, and allow you to do your own job much more efficiently. Those who are unwilling to adapt to the times and learn new tech skills are often seen as the weakest links.

If you’re looking to demonstrate your value in your workplace and prove your ability to perform in today’s world, here are a few skills you, as an office worker, should really brush up on.

Microsoft Excel
Anyone can copy and paste information from a program to a cell in Microsoft Excel, but the program itself is much more nuanced than that. If you get comfortable with it, you can really streamline the small but tedious parts of your job in order to free up time for more pressing matters. Plus, many recruiters actually seek out proficiency in Microsoft Excel when hiring office workers – they want people who know their way around the formulas, how to make pivot tables, et cetera. There are plenty of free tutorials online where you can learn the basics.

General Troubleshooting
Is your computer not connecting to the internet? Are you having trouble opening PDFs? In this day and age, you can solve a lot of issues with a quick Google search. Demonstrating that you’re willing to solve your own technical problems with a little bit of savvy and the willingness to research is a great way to prove your competency and that you’re not absolutely clueless. Plus, it’s always best to not have to call IT down to your office every other day.

Office Software
Many offices use software specific to the industry, and these can take a long time to train people on. If you spend an hour here and there watching tutorials and just generally exploring the software’s capabilities on your own, you’ll be all the more useful to your team. You can help to train new employees while also showing your genuine interest in being good at your job. It’s a great way to stand out amongst your peers.

Phone Systems
Do you know how to park and transfer a call? Do you know how to check your voicemail from outside of the office? No manager wants to hear excuses as to why you left a client hanging for a few days. Learn to access your cloud phone from your smartphone and learn to transfer smoothly so you don’t lose any callers. It’s a quick and simple thing to practice during your downtime, but the payoff for you and the company is huge.

Social Media
Online communities are always bubbling with conversation, and if you know your way around message forums, Twitter, YouTube, et cetera, you can always be on top of your game. Perhaps someone posted a good review about your company that you should be drawing attention to, or maybe there’s a forum that’s always got the latest information about your industry. You obviously shouldn’t spend all of your work hours on social media, but you should definitely know your way around it so you can be ‘in the know.’

Russ Fordyce

About Russ Fordyce

Russ is the Managing Director of Marketing at Broadview Networks where he works to help consultants and business owners better understand and put technology to use so they can transform how their employees get work done and improve results.

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