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How the Right Sales Tools Make All the Difference

 How the Right Sales Tools Make All the Difference

For telecom agents, closing deals is only half the battle. Getting them through the provisioning process and turned up is a whole different ball game. Every provider has its own process, some more complex than others.  In sales, time is of the essence. So, having the ability to meet customer deadlines and expectations is essential to everyone’s success.

When meeting with prospects and customers out in the field, having quick and easy access to sales tools that will streamline the ordering process is key.   

We’ve seen first-hand how agents benefit from having the right tools and technology in place when they need them the most. A valued Broadview partner, Chris Martin, Managing Director from Converged Network Services Group (CNSG) recently shared the impact that one of Broadview’s sales tools had on him and his cusomer. 

By utilizing Broadview’s Order Wizard feature built directly into our MyOfficeSuite Agent Portal, Chris Martin from CNSG was able to help his customer though an emergency situation with ease.

The Order Wizard’s unique design and capabilities enables agents to manage, build, install and activate their customer's services with a few simple clicks, eliminating waiting in queues for operators. In addition to accelerating the order process, the Order Wizard allows agents to communicate directly with provisioning teams and track all open, closed and pending orders to see exactly where they are in the process. This one-of-a-kind tool provides a level of transparency and efficiency like never before.

With access to the latest technology and sales tools, agents can now experience faster provisioning, happier customers and quicker payouts.

Click here to learn more about how Broadview’s sales tools and partner program can transform the way you do business.

Nicole Yeager

About Nicole Yeager

Nicole is the Marketing Manager for Broadview Networks, now part of Windstream, where she enjoys marketing the latest technologies businesses can leverage to maximize productivity, improve security and reduce costs.

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