With technology and devices enhancing our personal and professional lives, we’ve become so accustomed to the new always-on mentality, that it can be challenging for many to unplug, even on vacation.

The landscape and expectations of work have changed...

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Common headlines these days are exposing the countless threats of Internet hackers. Businesses that utilize cloud-based phone systems operated via the web are often concerned with security and fraud protection.

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We are pleased to announce that Broadview’s MyOfficeSuite™ portal has been named a finalist in the Favorite New Telecom Service category in the 2015 People's Choice Stevie Awards program through the American Business Awards- the nation’s...

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With today’s technology, there is a lot of data sources and, therefore, a lot of data. There is suddenly an urgent need to find the best way to govern ‘big data,’ which means that the methods we...

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Why You Can Not Afford to Ignore Cloud Technology

Every business needs to innovate in order to not only survive, but also to thrive. Maintaining the status quo every year will never guarantee success, and it will certainly never ensure long-term viability. But differentiating your business and providing a unique...

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While infographics on sharing platforms are at max saturation, how many of them can we consider to have truly groundbreaking – or even reliable – content? When data visuals were born, they put information on display in a way we’d never seen before...

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Why You Can Not Afford to Ignore Cloud Technology

Every business needs to innovate in order to not only survive, but also to thrive. Maintaining the status quo every year will never guarantee success, and it will certainly never ensure long-term viability. But differentiating your business and providing a unique...

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Why You Can Not Afford to Ignore Cloud Technology

Every business needs to innovate in order to not only survive, but also to thrive. Maintaining the status quo every year will never guarantee success, and it will certainly never ensure long-term viability. But differentiating your business and providing a unique...

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It has been announced that Windows Server 2003 will be completely ending as of July 14th, 2015. Microsoft will no longer be releasing any updates or patches to keep this server relevant, which means any organization that continues to use it are...

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Anything could constitute as a disaster when you run a business. Hurricanes, cyber-attacks, car accidents resulting in downed power lines – they all have the potential to cause network or system downtime, which means lost profits and likely angry...

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The greatest benefits of technological advancements are that they make our lives easier and save us time. In 1930, renowned economist John Maynard Keynes predicted that we would eventually only need to work...

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Even as we shift our focus more and more toward tech security, it’s not perfect (and it’s unlikely that it ever will be). Even major corporations are at risk for – and have fallen victim to, quite recently...

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There are many factors to consider when your business needs a new solution that extend well beyond the solution itself. Cloud communications in particular is an industry that has exploded into the...

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Once we start seeing heat waves, you know that hurricane season is in full swing. Especially if you live on the coast, you can never be too prepared for tropical storms – and that preparedness is...

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June is Backup Awareness Month, the perfect opportunity and reminder to take a look at the backup procedures you have in place for your organization. After all, your data is the single most valuable asset your company has.

Almost every business today relies upon information technology, and this means that...

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If you're thinking about buying a new business phone system , here's your guide! Sometimes knowing what factors prompt other businesses to switch can help in your decision. This report from Software Advice is a wealth of information on Most Wanted Features and Applications, Top Pain Points, Buyers by Industry...

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(click to see the map larger)

Click here to learn more about office phone systems from Broadview Networks.

You may have seen the Largest Companies by Revenue map we put together in June of last year; now we’re back with an updated version using Hoover’s 2015 data.  Last year’s map created...

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New market research has just emerged that indicates that the VoIP Services Market is expected to grow by roughly 9.7% between 2014 and 2020. In 2013, the industry boasted a value of 70.9 billion; in the next five years...

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Now that the Apple watch has arrived, maybe you’re one of the early adopters and already have it gracing your wrist. As with any brand new technology, many people have purchased this watch, but haven’t quite figured out the...

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Central Park Challenge 2015: Join Us for a Day in Central Park for a Good Cause

Changing the world is a walk in the park.

Team Broadview knows that to be true because every year we bring hundreds of employees and their family and friends to Central Park to support...

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There was a point in time during which providers would say that cloud communications were “a good idea” or “nice to have.” Those days are long gone, though. Being that communication is the most important facet to running a company, the...

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The chill of the winter months are fortunately nothing but a distant memory, as the simple pleasures of summer sun, flip flops and beach days are upon us.  It seems as soon as the nice weather arrives,  the aesthetics of our cubicles...

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With summer just around the corner, mobility is even more popular than normal. As we’re spending weekends at the shore, visiting nearby mountains and lakes, and going to friends’ and neighbors’ barbeques, we’re going to need to stay in touch with business from our smartphones, tablets and laptops. Such is...

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Perhaps you’re just getting your business off the ground and are struggling to position yourself amongst your competitors. Or, maybe you’ve been in the game for a while, and you want to do a little brand...

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Any entrepreneur knows that good customer service is invaluable to a company. Managing your customer service practices is imperative for making a good impression on customers: it gives you the opportunity to make things right when they’re unsatisfied, and it...

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The U.S. Small Business Administration (SBA) declared the theme for National Small Business Week 2015 to be “SBA: Dream Big, Start Small.” National Small Business Week (NSBW) is being celebrated across the country this week with the SBA holding events in five major cities: Miami, Los Angeles, San Antonio, New...

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Technology is developed in order to solve a problem or fulfill a need. How it does that depends greatly on its design. Design acts like a compass, giving direction and guidance for the entire user experience. You might not realize it, but technology companies spend a lot of energy on...

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There’s a lesson that many modern companies are learning the hard way, and it’s this: if you’re not on top of your game when it comes to your data center, you’re going to have a hard time managing growth. In-house...

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Although there are many types of people out there who can be successful entrepreneurs, many of them tend to share similar traits. There's always the chance that you'll be the one who broke the mold, but sometimes, it...

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It’s hard to believe that yesterday marked the 22nd anniversary of Bring Your Child to Work Day! I still remember going to my Dad's office when I was in elementary school. It was a great bonding day and it definitely gave me a deeper appreciation of all his...

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As the Cloud Phone system experts, we're excited about National Phone Day on April 25th! We've been celebrating with a week of fun, phone-inspired infographics. Scroll below to see them all!

phone, telephone, cloud phone, hosted phone system, off

History of... Read More

Phones are such a huge part of our daily lives, so it is only right that the phones portrayed in our favorite television shows, movies and childhood games would stand out in our minds forever.

These fun memories of our favorite past times and iconic phones stay with us, no...

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Environmentally conscious business practices are becoming more widespread thanks to advances in technology and global warming initiatives. It seems that everyone is making strides to preserve the environment however they can. While it may...

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How much time do you spend in unproductive meetings? The average business professional attends 62 meetings a month. That results in 31 hours a month of wasted time! So how do you get the most of your meetings? The answer is with the right video conferencing software.

At Broadview, we...

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Just like fashion trends, phones have certainly gone through their own fair share of fads. In honor of National Telephone Day, we thought it would be fun to compile some of the oddest phones and phone trends of all time.

Apparently, it was once pretty popular to have a phone...

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We recently took you on a trip down Memory Lane by looking at the History of the Telephone. With National Phone Day on April 25th quickly approaching, we want to take time to look forward into Phones of the Future, 2020 and beyond! Which futuristic phones do you think we'll...

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Businesses are turning to cloud-based Voice over Internet Protocol (VoIP) and unified communications (UC) solutions for myriad reasons: to control and reduce costs, manage complexity, increase productivity, and enable easier collaboration. But for many organizations, VoIP and UC implementations can be challenging to manage. Luckily, communications service providers (CSPs) can...

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As a business owner, you want things to run as smoothly as possible to maximize productivity. There are a number of ways to do this such as moving into a bigger office or upgrading technology, but there are some...

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It's amazing to see how far phone technology has come in the last 400 years. (That's right, 400 years!) Did you know the first conceptual phone was created in 1667? The other technology that preceded the concept of the telephone as we know it today was the telegraph. The first...

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Small Business Voicemail Greeting Examples

You want to make a positive first impression on the people you interact with in a business setting, but sometimes you’re not available to do so. When someone calls, if you’re on the...

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There are many ways in which VoIP – Voice over Internet Protocol – is revolutionary. What many people don’t realize is that, especially for those of us who wear many hats or have hectic schedules, this type of business phone system can...

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With subzero temperatures finally behind us, it can be difficult to concentrate on anything besides going outside and enjoying the oncoming spring. This is usually the time of year we air out our homes, get rid of anything...

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One of the most highly-praised features of OfficeSuite® Phone – the easy-to-use cloud UC system – is the virtual auto attendant, and as someone who has never used it, you may fail to see the hype. That’s understandable – after all...

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1.  Pinged All Devices in the World, Here is a Map of it

Source: Imgur

2. Languages Used On the Internet

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As you set out to find the latest solutions for your company so that you can boost customer satisfaction and create less hassle for your employees, you’re going to be presented with a lot of options...

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As cloud telephony experts, we’re always interested in looking through cloud related data to learn more about their benefits and the problems they solve.  We recently teamed up with Frost & Sullivan to work on a whitepaper looking at how companies and individuals stay ahead of the curve with cloud...

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Whenever we begin the Great Transition from one form of technology to another, the one concern that plagues the providers of the new technology is security. Skepticism about the security of a new...

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If you don’t think you need to ensure the availability of your business apps, think again.

The average small- to medium-sized business that loses access to critical applications cannot fully recover operations for at least three to five hours, and...

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It's the nature of business to attend a plethora of meetings throughout the week. However, majority of employees admit to daydreaming or completing other work during the meeting. So how do you regain focus and productivity in a meeting? Broadview Networks' OfficeSuite HD Meeting video conferencing platform can help... Read More

If you’re one of the millions of businesses that have already switched over to cloud computing, it’s probably difficult for you to understand what the rest of the world is waiting for. The fact is that the nature of cloud computing...

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Almost every single modern business relies on information technology, and this means that more and more companies are adopting applications which are crucial to business processes. While applications are incredibly efficient and make it easy to work from...

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It has recently been announced that Microsoft® will cease support for Windows Server 2003® and Windows Small Business Server 2003. This is not atypical of the life cycle of Windows services, but many companies—upwards of 15 million to be exact—continue to use...

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Since we as a culture have begun keeping our electronic devices glued to our palms at all times, researchers have been wondering about the health effects. One of the main things that scientists have warned about is that looking at...

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Technology and Relationships

The impact of technology on relationships, both personal and professional, can't be overstated. The 2.1 billion smartphone users worldwidewould probably agree.

Some argue that our infatuation with technology has become detrimental to the interaction between individuals, while others...

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Stop and think about all the vital processes that enable your business to operate. Consider how you:

communicate internally and externally nurture client relationships manage your finances collect revenue allocate crucial resources report on, and analyze, key  operations service customers, such as appointment setting and tracking shipments handle online operations... Read More

When the soundtrack of your office is a sea of keyboards, it can be easy to forget that calling is even an option. We’re getting so accustomed to the ease and speed of an email that...

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Every day, we strive to provide our clients with the very best service because we believe that they deserve nothing less. We put the Customer Experience before anything else, and with every decision we make we ask ourselves, How will this benefit our customers?

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Every company wants to start off the New Year strong, but there’s just one problem: when the holidays are over, the winter blues set in. The next thing we have to look forward to is the summer warmth, and that’s...

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A record-breaking snowstorm will hit the Northeastern United States this evening. Winter Storm Juno is expected to impact parts of seven states; businesses in Washington, D.C., Philadelphia, New York City, Boston, Providence, Hartford and Portland could be affected. Blizzard warnings have already been issued: heavy snowfall, gusting winds and coastal...

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When it comes to your business’s communications, the interface that you use to manage it can make all of the difference.

Not all customer web portals are created equal. We’ve identified the criteria you should look for in order to achieve the highest level of productivity and the most enjoyable...

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These aren't 'Must-See', they're 'Must Listen'! Podcasts – or digital radio shows - are quickly becoming one of the best ways for people to share and learn about new ideas. Just like with books or television, podcasts can encompass any number of interesting topics, but because they’re so easy to produce...

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Modern dental practices utilize advanced practice management software like Henry Schein’s Dentrix for record keeping, billing and scheduling purposes. The missing equation in your office technology is the communication tool that personalizes the patient experience and connects your...

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When you hear about major cyber crimes such as the Home Depot and Target security breaches, you probably can’t help but to worry about the security of your own business. Cyber criminals seek out sensitive data, and every business...

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In this day and age, new gadgets and solutions enter the market every day, and the average consumer wants to be on the up-and-up. Everyone likes to have the latest tech, but for business, it’s more than a want –...

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This time last year, big data was still a big question mark in terms of how it could be used and, consequently, how long it would live. It’s interesting how quickly things moved: now, in 2015, it’s become certain that...

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Let’s face it, the way we function in both life and in business has evolved drastically thanks to all of the advancements in technology. People are constantly on-the-go, yet have managed to stay more connected than ever before. This new found mobility not...

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Whether you’re a current business owner or a budding entrepreneur, you should never pass up an opportunity to network, showcase your talents, and spread the word about your ideas. For people in your position, there are...

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keep everything operating as efficiently as possible.  

Here are some important tips and best practices for a healthy new year for you, your devices and your business!

Back-Up Your Files

Our business and personal lives have gone digital...

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The end of the year may be right around the corner, but you know what they say – better late than never. If you’ve yet to get your clients a thoughtful gift for the holidays, don’t write off this great opportunity because...

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For those of you who own smartphones, here’s a question: what don’t you use it for? These days, they can do everything from check our heart rates to help us check things off our...

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With Christmas just around the corner, it’s time to get in gear. As a business owner, you should be wrapping up as many end-of-year deliverables as you are gifts – and speaking of gifts, have you...

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Communication is the single most important aspect of every business, but can be even more vital when it pertains to organizations that service the public and those most in need of assistance.

We proudly partner with non-profit organizations throughout the country and...

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Most companies operate with the goal of customer satisfaction in mind, but all too many fail to measure up. Gaining the trust of your customers and making positive impressions on them is a full-time job, after all, and many factors need to...

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December is a big month for travelling, whether you’re spending your holiday somewhere tropical as a gift to your family or visiting relatives in other states. The last thing you want is for...

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With snow and ice storms, sick employees and other disruptions imminent this winter, small- and mid-sized businesses (SMBs) are turning to cloud-based solutions to maintain employee productivity.  Cloud-based services, including VoIP technology, allow companies to effectively manage remote workers and keep lines of communication open during unexpected or planned closures.

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Are you among the millions of business owners who has decided to switch their processes over to the cloud? For first-time cloud users, it’s quite amazing: your data is no longer in a bulky filing cabinet or stored on your computer; it’s stored somewhere you can’t see it, and you...

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In a world that’s constantly going digital, it should come as no surprise that you can now host your business phones in the cloud. However, the latest innovation in cloud technology – high definition video conferencing – is downright revolutionary. If...

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When considering a new business phone system, there are things you will be thankful for if you make the smart decision to go with a cloud phone system.

Go Mobile - It will give you mobility so that you can make calls, listen to voicemail, and fax virtually anything from... Read More

With the end of the year approaching, some of us are thinking about what to make for Thanksgiving while others are creating holiday wishlists and shopping lists. As a business owner, however, it’s not a bad time for...

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Saving money, backing up files, and facilitating remote offices are not needs that are exclusive to businesses that are still getting off the ground. In fact, these features – as well as many others – are aspects of OfficeSuite Phone that can...

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While our passion is providing quality phone systems for businesses of any size, we’re also enthusiasts of all things business related.  We love to read through the latest news and recent business related lists especially when the news is praising a business for a...

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Welcome to the second installment of our series on saving money with the cloud. If you missed lesson one in which we showed how your business could save over 50% by using a virtual server—a server hosted in the cloud—instead of a traditional server, check it out here!

Lesson 2...

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When shopping around for a new phone system for your office, you might be a bit overwhelmed. After all, modern phone systems come with a lot of features you likely didn’t have on your standard landline. From voicemail to e-mail integration...

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The UP-START Awards help to cultivate the understanding, appreciation and advancement of the contribution of the cloud to business and technology. Broadview is very proud of its two cloud services finalists, OfficeSuite HD Meeting™ and OfficeSuite® PrivateCloud, and the many benefits...

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The Cloud. It’s all smoke and mirrors . . . or so say the “server huggers.” But can your business really save a substantial amount of money with cloud computing?

Absolutely. The trick is to understand exactly how. We’ll break it down for you in a few easy lessons. 

Lesson #1: Don’t be...

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If your business is considering upgrading its office phone system in 2015, then you should start doing your research now to narrow down a list of possible phone providers. Once you have the top contenders identified, here is a checklist of...

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In the 21st century, having antiquated technology doesn’t mean you’re using a rotary phone or sending messages via carrier pigeon. In this day and age, technology is advancing at the speed of light. A lot of businesses think that means there’s no...

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The weeks following Halloween, for many businesses, are the season of scrambling. You probably set New Year’s resolutions for your business at the beginning of the year, and some of them may be long accomplished – but what about those goals you...

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If someone were to ask you, “Are you getting the most out of your office phone system?” you might think that’s a loaded question. You can effectively communicate with clients, partners, colleagues, leads, et cetera…so…yes? With the right office phone system... Read More

 

Making Halloween costumes together is a great team building exercise.

There is a reason teachers always make us work in groups, from elementary school through master’s degree programs. At some level, all of us collaborate with other people at our jobs...

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A lot of business owners – especially those who manage businesses that have been around for quite some time – are creatures of habit. They figure that their current operations have garnered them the success they’ve had thus far...

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When your company opens more offices across the country seeing the growth is really exciting. Of course, with that excitement comes a whole subset of new challenges that you and your employees will face. One of the most difficult, yet important, things to adjust to is communication. When people are...

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With snow and ice storms, sick employees and other disruptions eminent this winter, here are a few ways to stay connected using the OfficeSuite Phone service.

Business Continuity For the Winter Learn... Read More

Not enough business managers put aside the time to properly experiment with, and train their teams on, new technology in the office. For that reason, there’s a lot of unharnessed potential in the office’s software, projectors, and especially phones.

If you’ve recently...

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We live in a world where there’s new technology on the market seemingly as soon as you purchase the old version. There’s no doubt that it can be difficult to keep up. As a business owner, though, it’s extremely important that your...

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Broadview's cloud phone system allows clients to create a seamless transition between the office, the home, and on-the-go. Two Broadview mobile apps – the OfficeSuite Mobile Softphone and the OfficeSuite Voicemail App– are available for both Apple and Android, and they’re making sure you never miss a beat.  Since we're...

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Historically, small businesses have struggled to project a professional company image because technology was too expensive, too cumbersome, or too complicated to manage.  Luckily there are now advanced technology solutions that are both affordable and easy to manage.

Save...

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Every now and again, it seems that the stars align and every customer decides to call your company at the exact same time. While you should never make your customers hold for more than five minutes, you’re not always going to be...

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If your business wants a more reliable phone system with remote accessibility and more functionality, check out our VoIP Statistics infographic part 2. Learn everything you need to know when considering a new business phone system, including the top requested features, deployment preferences and more. With help from data gathered...

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Ask anyone who uses a headset when talking on the phone at work and they will tell you that they can’t live without it. Whether you are on a regular two-person call, a conference call, or a video meeting, having...

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