Late summer thru mid-fall marks the dreaded hurricane season, which means that in a lot of regions, the potential for tropical storms is quite high. In the past, hurricanes have meant not only millions of dollars’ worth of property damage, but also...

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Did you ever wonder what types of businesses are most interested in a VoIP phone system? How about what job title the prospective buyer has? With help from data gathered by VoIP and telecom technology review company Software Advice, Broadview Networks has put together this infographic on prospective buyers of business phone...

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Having more accessible data that’s secure and reliable shouldn’t come at a high cost in today’s world. Thanks to technology, we’ve curated working environments that are speed, productivity, and efficiency-oriented and workers need the best tools out there in order to...

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While stay-at-home parents may find the summertime to be stressful, considering the house is always full with kids which makes it more difficult to get work done, business-oriented parents find the kids’ time off of school to be...

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Everyone at Broadview Networks has one mantra that they live by: provide the best customer experience possible.

Our actions over the last 24 months prove that this has been the company’s ultimate goal. The Broadview team has surveyed customers religiously, improved internal processes, enhanced services, and implemented new employee training...

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You know your business should use cloud technology, and you know why: it’s faster, it’s available everywhere, it’s cheaper, etc. But what kinds of cloud offerings are right for your business? Many of the cloud solutions you and I use every day...

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Just because your office has an IT team doesn’t mean that you don’t need to be tech-savvy. In this day and age, having computer skills can really make your resume stand out when you’re applying for jobs, and allow you...

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At Broadview Networks, we want all our clients’ businesses to flourish. For many of our clients this means using the resources at hand to find, nurture and convert leads into customers more efficiently. Our clients have various mechanisms for doing just that...

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As a kid, there was only one thing that could lighten the blow of the summer ending, and that was school shopping. No one wants to go back to school, but buying new clothes, school supplies, and lunch...

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We’ve all heard it when calling into a business: ‘This call may be recorded for quality assurance.’ When calls are recorded, a new level of professionalism and reassurance is obtained. Modern businesses today are not only concerned with the quality...

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Want to win your customers over for life? Sometimes having a good product just isn’t enough. In a competitive business atmosphere, you’re going to be competing with companies offering similar products or services – or...

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Preserving the value of your relationships with your customers is essential to the success of your business, which is why the Salesforce® Customer Relationship Management software was initially developed. It allows you to keep a close eye on your...

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Some people, when they hear the word “businessman”, “businesswoman” or “entrepreneur,” think of someone who is constantly away on business, working long hours at the office, or generally stressed out. Some people may even worry that “businessmen and businesswomen” don’t...

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Be honest: how many adults do you know that don’t use a smartphone? The answer is probably not very many. There are so few websites that don’t have a mobile-friendly website – so many services that don’t have a complementary...

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9 Considerations for Selecting the Best Audio, Video and Web Conferencing Service for Your Business

By this point, businesses know why they need web and video conferencing. They need to gather teams of people from different locations; they need to...

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Internet Speeds by State

Internet speed has been a hot topic in the news as of late, with major providers intentionally throttling speeds and the heated debate surrounding net neutrality.  It isn’t surprising that so many people are interested...

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We’re in the midst of storm season. In many regions, that could mean power outages and office closures: a business owner’s worst nightmare. You can’t keep everyone in the office when the power goes out...

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Effective communication technology is paramount in any business, but particularly so in the field of healthcare. Hospitals, doctors’ offices, and even equipment suppliers can’t afford to have insufficient or unreliable means of communication. And yet, many have...

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One would think that small businesses have things easy because fewer employees means a smaller and easier team to manage. In fact, there are a lot of challenges that are unique to small businesses, and one of...

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If there’s one word to describe business owners, it’s busy. Oftentimes, they’re so busy that they don’t take a second to step back and see what’s really happening. You’re so into your daily...

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Being in the business of real estate can mean fickle hours, lots of multi-tasking, and being away from the office. However, success in this career relies on making relationships and staying connected. These aspects of...

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There are countless studies that suggest that retaining current loyal customers is far and away more valuable and cost-effective than exhausting all your efforts to find new ones. And yet, too many businesses don’t give their loyal...

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We’ve all been on one of those conference calls – someone speaks and it sounds like they’re two miles away, the other party can’t access that webinar you put together, you realize you’re the last person to dial...

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Every business makes a list of goals that they’d like to accomplish, but the ones that are seemingly insurmountable stay there for an awfully long time. For many businesses, upgrading technology falls into that category. Implementing new forms of technology can be difficult...

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It’s no secret that poor customer service negatively affects a business’s revenue. Nonetheless, some companies still choose to ignore the negative reviews and refuse to invest in hiring better employees and implementing more thorough training...

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So you’ve heard about the benefits of VoIP and you’re ready to start shopping around. After all, who wouldn’t want to save their company money and have a more flexible and reliable system for communication? Before you...

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At Broadview Networks not only are we committed to excellence in cloud-based phone systems, but we’re also dedicated to keeping up with all the latest business news and happenings.  When we saw the most recent release of the Fortune 500, it...

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When you make the decision to invest in a CRM application such as Salesforce.com, you have a number of different goals: to maximize the potential of your leads, to close as many deals as possible, and to miss...

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A business’ success and its employees’ ability to communicate are directly correlated. Communication amongst one another as well as with other businesses and clients is crucial. That’s why newer and more powerful technologies for communicating are popping...

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Customer service might be one of the biggest things that gets taken for granted in the business world. For customers, it’s a non-issue until something goes wrong and they need to reach out to a certain company. The same...

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Phone calls are an essential, everyday aspect of modern day business proceedings.  Whether you’re in sales reaching out to potential leads or an account manager checking in to keep a client happy, you spend a significant amount of time on the phone. Even with this regularity, most people have creative...

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For many of us, the long months of summer represent chances to venture into the world and see other places. The only question is how far away from home you want to go.

The list below is a short one...

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The advent of cloud technology has been so quick and so revolutionary that no one could really fault you for not being able to keep up with all of the recent innovations. If you keep...

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For people of a certain age, phone calls are still the default communication method; for all of our advances in email, text messaging, and cloud based phone systems, the telephone still manages to offer...

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Largest Employers in Each State MAP

We at Broadview Networks are not only dedicated hosted phone providers, we’re also enthusiasts of all things business.  Whether we’re watching Bill Gates give a TED talk or...

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The best companies in the world encourage their employees to engage in constant learning: to seek out resources that will help them learn new skills and to become not only better-rounded employees, but more capable human beings overall.

In...

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Every business owner knows that there’s a seemingly never-ending list of needs that a company requires in order to thrive. The good news is that, while these needs can certainly be stumbling blocks...

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Although starting your own small business is very rewarding, it isn't always easy. For every pro -- making your own hours, doing something you love, curating a strong team of employees -- there's a challenge, and one of the biggest challenges...

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Just because you can run a quick Google search whenever you need to learn something doesn't mean that books are no longer a good resource for learning. Many experts agree – take Drew Houston, the CEO for DropBox, for example...

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In many types of office jobs, being on the phone takes up a significant portion of the day. Communication is the essence of a business's success, whether it's fielding calls from customers, contacting vendors, or having discussions with business...

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When you think about which companies in America have the most employees, the answers might seem obvious. After all, our country is well-known for its giant fast food chains, superstores, department store franchises, et cetera. However...

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Take a look at your smartphone. There’s a good chance that, somewhere in the icons, you’ll see a throwback to old technologies, such as an image of a traditional telephone handset or the layout...

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One of the most important words in the business world is accountability. It refers to a number of things: it can describe the sort of trust that management places in its employees, or the hugely important responsibility that is customer satisfaction.

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It seems more and more inevitable that the most tech-savvy companies are the ones that fare the best in the increasingly competitive business world. There are plenty of case studies showing how companies that aren’t...

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There are quite a few compelling reasons to work from home, if your job allows it. It’s certainly convenient not to have to worry too much about how you look before you “punch in” for the day. It’s also...

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Broadview Networks is pleased to announce the winners of our Best Finance Blogs of 2014 Award!   

Starting with a list of blogs nominated by staff, readers, clients, and friends of over 300 Finance Blogs, we...

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The Internet has extended the reach of companies all over the world. Distant shores are just a little bit less distant, and even smaller businesses have found that they don’t need to be restricted by geography.

This comes...

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There are quite a few factors that can influence both the success and the failure of a business, but one of the most important is undoubtedly a commitment (or lack thereof) to great customer...

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It hasn’t really felt like it over the last few weeks, but summer is going to be here before we know it. It’s going to be a time of sunshine, long walks outdoors, and if you’re...

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Debunking Myths about Switching Office Phone Systems

Technology is improving at an incredible pace. Unfortunately, along with that perpetual advancement comes miscommunication, misconceptions, and general confusion about new technologies and what they mean for our existing gadgets.

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The Best Problems in Business and How Cloud Phone Systems and Storage Can Help

The business world is full of opportunities and potential problems. The funny thing is, some of the problems that a growing business can face along the way might not sound like problems at all. As a...

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History Lesson: Who Invented VoIP?

There are certain technologies that have existed just long enough for us to begin taking them for granted. How about the Internet itself? Even now, many of us still jokingly (or perhaps not so jokingly) assume that Al Gore invented the World Wide Web, when...

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Even though we seem to hear about a new scientific breakthrough every week or so, some of the more outlandish technological ideas still seem to lie just beyond mankind’s collective reach. Below are some of the more fantastical ideas that populate speculative fiction, but still haven’t materialized in the real...

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Why you should ditch your PBX and move to the Cloud

Small- and medium-sized businesses (SMBs) often have concerns about moving from their old PBX to the Cloud. It can seem overwhelming and expensive, but the process is actually quite the opposite. The...

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Saving Money with Broadview’s VoIP Systems

I won’t tell you that opting for the cheapest option is always the best move, particularly in business. You tend to get what you pay for in this world, after all. The thing about technology, though, is that it gets progressively cheaper over time...

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Technology is one of the few things in the world that gets proportionally cheaper as time goes on. For proof, look no further than the amount of digital storage that $100 will buy you today as compared with, say, 10 years ago. Even cutting-edge technology solutions are becoming more affordable...

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We’re all guilty of being satisfied with “good enough.” The status quo can feel unyielding, and change can be difficult. Even so, making a big change can bring results that you couldn’t have dreamed of otherwise.

When it comes to making changes in the workplace, managers and employees are understandably...

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New Year's Resolutions for Your Office Technology

Technology is all around us, all the time. It’s reached the degree to which we can scarcely imagine life without it. Even so, that level of comfort with our...

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Whatever your business goals are for 2014 (i.e., expanding your knowledge, accelerating growth, adding new business partners, ramping up advertising, etc) you can gain some valuable insight from your peers and industry leaders at these tradeshows and expos for small businesses. I’ve compiled a list of seven events going on...

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Photo of office with business phone systemPhoto by AussieGold via Flickr

If your office was a human being, what would be on its Christmas list? If it was laden with a bounty of gift cards after the dust settles and the...

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When you wait until the last minute to do your holiday shopping, you often get stuck with less-than-ideal choices (ugly sweaters or chia pets, anyone?); finding VoIP services providers can be the same way.

While selecting holiday gifts might not require much time or effort, choosing a VoIP provider for...

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We all know that it can be difficult to stay motivated, whether you’re tackling the workload at the office or you’re trying to get things done around the house. Let’s take a moment to explore some productivity tips that you can use in the workplace.

With the holiday season in...

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As technology has gotten more complex, conventional wisdom would have us believe that it’s also gotten more secure. In fact, the opposite holds true: more complex technology can be subverted or can simply fail in plenty of new and unfortunate ways.

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Mobile Trends in Business Survey and Infographic

Ever wonder what impact a mobile device like an iPhone® or Android™ tablet has on your organization?

Well, wonder no more. Our Mobile Trends in Business survey asked business professionals how they are using mobile devices in their work lives and the results were...

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If home is where the heart is, what does that make your office? Many of us spend a great deal of time, money, and effort renovating, organizing, and making our homes just so. For those of you who commute to an office for work purposes, or who perhaps have a...

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Busting VoIP Phone System Myths

Think VoIP phone systems are unreliable? Think again!You do NOT have to have an IT degree to work a VoIP phone system, or have a lot of capital to spend.

Working in the telecom industry...

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Moving can often seem like one of the most stressful events in life. Even after you’ve managed to cram your entire life into cardboard boxes, you have to think about how to move everything from Point A to Point B.

Moving...
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Joining a conference call while traveling is easy if you can use your mobile phone.Traveling for business but can't miss a conference call? If you use Broadview VoIP, you can use our unlimited... Read More

Have you ever heard about how trees survive changing climates and ecosystems? To put it simply, they are capable of shifting their priorities: they can allocate and reroute resources according to their needs. They can focus on hardening their bark to stymy predators, conserve water during a draught, and seal...

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The answer to that question depends on the type of phone system you choose. If you select an on-site PBX the short answer is ‘a lot.’ If you opt to go with a hosted PBX, or virtual phone system, the short answer is, ‘hardly any at all.’ Let’s explore what kind...

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The world of business demands flexibility. As a result, today’s business professionals demand the same degree of flexibility from their technology. There was a time when life was clearly delineated: work happened at the office, and everything else happened at home. Then reality...

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Who doesn’t want better results from marketing campaigns? If you don’t have the budget to hire an expensive advertising agency, you can still implement effective marketing strategies that will help you increase sales. If you have the...

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It’s remarkable how many companies ignore common opportunities to earn a little good will from their customers. One thing that’s commonly ignored altogether, or at least taken for granted, is a frustration-free telephone system. If your business relies heavily on customer interaction, particularly for...

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Remember when the iPhone 3G came out and Apple’s TV commercial told us that no matter what we were trying to do, there was ‘an app for that’? Well, it’s true. But while apps used to be geared mostly towards consumers, over the last few years developers have created apps...

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Tablets have come a long way in just a couple of years. Many consumers and those in the consumer electronics industry found it easy to scoff at the iPad when it was first introduced in 2010, just three short years ago, thinking...

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Think that Google Glass won’t go mainstream? Think again. With plans to introduce it to the consumer market in late 2014, this ‘techies-only’ gadget won’t stay like that for long. ‘Glass’ is the herald of a new era of mobile communications and its adoption by business professionals brings both benefits...

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Great Money-Saving Tips for Entrepreneurs

It’s been said that a strong foundation is the key to building something that lasts. It could be a home, a marriage, a business, or anything else that you want to stand the test of time. Start-ups and small business owners know...

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Cloud Phone Systems Keep You Connected

Cloud Phone Systems from Broadview Networks keep you connected even on vacation.

As a business owner, or even just a star employee, you know that time away from the office can mean lost profits and prestige...

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Everyone wants to make their company leaner, trimmer and more efficient. In other words, everyone wants to save real money. Before you go searching for ways to save money, start by learning the three ways you’re actually losing money at the office. Fix these three gaps and you’ll cross off...

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The AMC television show Mad Men does a great job glorifying the advertising industry of the 1960s but it’s interesting to think how that office would look in today’s world. Aside from the dress and cultural changes, much of the office technology employed in the times of Don Draper-esque office...

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The evolution of business trends occurs at an incredible rate, so it’s vital for businesses of all shapes and sizes to keep an eye on the new developments, inventions and innovations that are impacting industries. One of the best ways to keep up with...

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Looking for new and better ways to connect with your clients, lower costs and boost productivity? Technology helps businesses large and small gain an edge over competitors and set them apart. Check out these emerging trends in telecommunications and learn how adopting new technology can make all the difference.

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Kathy Miller enjoys sharing her views and insights on all things technology related. She helps companies leverage new and emerging technologies to improve profits and ensure long-term success.

Gaining...
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In the past few years, VoIP phone systems have become a very popular option for consumers in the home environment. Features like low monthly fees, the ability to operate over an internet connection, and other perks unique to VoIP have drawn a lot of people in. However, VoIP can also make...

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In the summer it seems like by Wednesday afternoon everyone is wishing it was already Friday, with weekend shore trips and barbeques on the brain. Along the same forward-thinking train of thought, let us look to the future to see how the latest information technology trends will impact your operations...

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How Can A Cloud-Based Phone System Can Help Your Grow

Launching one’s own business is a major leap that can require a lot of sacrifices – sleepless nights, constant work, and a relentless commitment to your mission – but also involves a lot of payoffs. Entrepreneurship is not for everyone, and...

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In the infographic below, Infosys details 10 mobility trends businesses are facing. Knowing about the trends are important so that you can better manage your increasingly-mobile employees and the effect the mobility evolution has on your operational processes.

All too often in today’s connected, always-on world, we are losing the...

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One of the many great technological advantages of the 21st century is the ability to telecommute.  However, as we have seen in recent news with Marissa Mayer, CEO of Yahoo!, telecommuting is not for everyone. Marissa Mayer’s decision to disallow telecommuting on the basis that it doesn't foster a collaborative environment has...

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Emerging Business Trends that Can Help Your Business Grow

photo of business-trends-virtual-phone-system

Companies not in the Fortune 500 need to stay ahead of their larger counterparts to stay in the game. Smaller companies often adopt new technologies and practices faster which can give them an edge in...

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Think Your Business Doesn't Need a VoIP Phone System? Think Again!

No matter the size of your business, VoIP (Voice over Internet Protocol) is rapidly becoming more accepted as a standard for phone services. Businesses today are seeing exponential growth in productivity, efficiency...

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Run Your Business Off Your Smartphone? Go For It! smartphone-business-photo-by-Ed-YourdonPhoto by Ed Yourdon via Flickr

With nearly half of the country's population owning smartphones, it’s no surprise more and more companies are choosing to supplement their traditional business phone system with smartphones.

Businesses can implement this...

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How Text Messaging Can Give Your Business a Boost

Almost everyone uses text messaging as a means of communication these days, whether socially or for business. For some, texting may still conjure up the image of a teenager sending emojis to her circle of friends, rather...

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Regional Bank’s Review of Broadview Service

Brian Houy, the Vice-President of IT for Conestoga Bank, gives his review of Broadview Service and has no complaints! With 14 branches in the Greater Philadelphia area, Conestoga Bank has developed a strong regional presence as a personal and commercial financial institution. Their customers...

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Never Miss A Sale with a Good Small Business Phone System

You may feel like customers always buy on price, but the reality is that customers buy from companies they trust and that they can depend on. Customer service plays an even more important role in a modern business than...

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Start a New Sales Channel Without Any New People Using Your Small Business Phone System!

I remember a company all-hands meeting where the CEO asked, “Would all the sales people please raise their hands?” Problem was only about one-third of the hands in the room went up, to which the...

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Make Sure Revenue Stays with Your Company with an Advanced Small Business Phone System!

Editors Note: We are over half way through our series on how to turn your small business phone system into a revenue engine. This is the fourth installment and you can review all the other installments...

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Invest in Sales People, Not the Overhead!

Editors Note: This is the third in a series of articles on how to make your small business phone system work harder to grow revenue. The first article shows you how to know exactly where to invest marketing and sales investments, while the second article...

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Make Your Small Business Phone System More Local

Editors Note: This is the second in a series of articles on how companies can use their small business phone system to grow revenue. You can review the first article here.

Make Your Business Feel More Local To Your Customers and Prospects!

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How to Make More Money with Your Small Business Phone System

Editors Note: While most small business phone system providers simply focus on the cost savings advantages of VoIP systems, Broadview's OfficeSuite® allows you to easily expand your business into new territories and, more importantly, helps you get more business from existing...

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Got OfficeSuite? Get Mobile with Plantronics Headsets, Including the WO100, WO200, WO300 and WO350

Do you want to be tied to your desk from 9 to 5 every day? Or do you want the freedom to move around your office while still handling important phone calls? Plantronics headsets make it possible.

Broadview’s...

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