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3 Things to Consider Before Deploying UC to Enhance the Enterprise Network Experience

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Enterprise Networking Magazine By: Russ Fordyce

When looking to modernize an enterprise phone system, VoIP (Voice over Internet Protocol) may be the first solution looked into. This technology replaces the traditional telephone network connections by using the internet to route calls. But unified communications (UC), is an integration of real-time enterprise communication services such as instant messaging (chat), presence, mobility features, audio, web and video conferencingdesktop sharing, data sharing and a consistent unified user interface and user experience across multiple devices and technologies that rely on a VoIP foundation.  According to Gartner's User Wants and Needs survey in the fourth quarter of 2015, approximately 66% of midsize enterprises expect to invest in UC solutions during the next two years due to the real-time communications and collaborations strengthening customer connections and increasing productivity.

Together UC and enterprise networks help organizations increase employee productivity and collaboration, reduce complexity and reap benefits from the full value of mobility. However, before deploying a UC system, it is important to consider the following three factors to guarantee its success.

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