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Broadview Networks Stresses Why Users are Best Protected with Cloud VoIP

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VoIP Review By: Ion Mae

Security has always been the top concern of businesses in regards to Voice over Internet Protocol (VoIP) and cloud technologies. Threats against cloud-based VoIP phone systems like vishing, Denial of Service (DoS), eavesdropping, and more are all potential security issues that businesses should be aware of. But businesses can implement a number of security steps in order to protect themselves against any problems. In this article, Jeff Blackey, Senior Vice President of Marketing at Broadview Networks, explains why users are best protected with a 100% cloud-based VoIP system and shares the steps Broadview is taking to ensure its users enjoy a reliable and secure cloud voice solution.

Cloud VoIP Vs Premise-Based Systems

Stories of data security breaches, especially in companies that seem to be impenetrable such as Yahoo, Dyn, and Sony, are sometimes just enough to scare away small businesses from making the transition to a cloud voice solution. Some believe that if these established companies can suffer from massive security threats, then small businesses with a cloud-based VoIP system can be at risk, too. But Broadview’s Jeff Blackey notes that these concerns can be put to rest because cloud and VoIP security threats can be avoided when the proper controls and procedures are in place.

According to Blackey, “When properly designed, deployed, and used, the cloud is a more secure option than any premise-based system that most IT organizations have in place today.”  Blackey says that compared to on-premise solutions, users are best protected with a 100% cloud-based VoIP system. This is because data is not stored on the physical phone but encrypted in the cloud instead.

“On-premise solutions are installed locally, on a company’s own computers, phones, and servers, and are subject to local disasters, local thefts and local hacks in a typically insecure environment,” Blackey said. “Meanwhile, cloud-based systems are hosted on the vendor’s servers, accessible through an encrypted web browser leaving nothing on-site to be vulnerable to hacking, theft or even damage.  By having your system hosted in the cloud, you get carrier-grade security out of the box,” he added.

Read the full article here.

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