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Using Technology to Keep Employees Connected and Productive through the Winter


SmallBizTech by Jeff Blackey

During winter, employees might be finding it difficult to stay plugged in at work. Kicking off the cold weather with the holidays, then entering the new year with the flu season and an inevitable slew of snow and ice storms, business owners are turning to cloud-based technology to maintain employee productivity. Cloud-based services, including cloud unified communication (UC) systems, allow companies to effectively manage remote and traveling workers and keep lines of communication open during vacations and closures.

By leveraging cloud UC, employees can be kept in the loop no matter their location or device they choose through advanced features of some of the best systems. This winter, businesses can ensure productivity with the following cloud UC advantages:

No Reliance on Equipment

While employees may not necessarily want to answer the phone while skiing down a mountain or gathered around a warm fireplace with family, they can still be accessible should there be a dire emergency at the office. All employee business communications can be accessed easily no matter the location through cloud-based UC systems, where the entire platform is available on desk phones, PCs, smartphones and tablets. A system that is operated 100 percent in the cloud has the unique ability to store all individual user profile information in the cloud, including their designated phone number, extension, contacts, voicemail and speed dials, eliminating any reliance on equipment on-site, and empowering businesses with true mobility. This means that all calls, messages, emails, chats, voicemail, presence and even video conferences can be hosted, scheduled or started from virtually any device and from any location an employee travels to. Additionally, mobile access to UC features like soft phones, empower employees to make and receive calls on their mobile device using their business number to remain professional.

Seamless Communication & Collaboration

With winter creating an influx of employees traveling, working remotely or home sick, collaborative mobility tools are essential for businesses to function at their highest levels. The most sophisticated video conferencing solutions allow employees to securely connect and collaborate with colleagues, customers and partners from anywhere in the world at a second’s notice. For example, start a video conference on an iMac in the office, pick it up on a smartphone while on the plane headed towards a vacation destination and share the recording with the team once settled at a hotel. The best platforms allow users to host online meetings, HD video conferences and audio conferences for as many as 100 people, enabling employees to jointly review and edit files, share screens, run webinars and interact seamlessly, all with end-to-end encryption for full security.

Read the full article here.

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