Broadview Given 5-Star Rating in CRN’s 2017 Partner Program Guide
Posted on May 09, 2017 by Natalia Mykijewycz
Partner Program Recognized for Providing Best-in-Class Support and Tools to Channel
RYE BROOK, N.Y. –Broadview Networks®, a leader in cloud-based unified communications (UC) and information technology services, announced today that CRN®, a brand of The Channel Company, has given it a 5-Star rating in its 2017 Partner Program Guide. This annual guide lists partner programs from technology vendors that provide products and services through the IT channel. The 5-Star Partner Program Guide rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.
To determine the 2017 5-Star ratings, The Channel Company’s research team assessed each vendor’s partner program based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication.
“Our one of a kind OfficeSuite Readiness Tool and award-winning partner portal, really sets us apart from the competition and gives our partners the competitive advantage they are looking for,” said Donna Wenk, Broadview’s Senior Vice President of Agent Channel. “We are honored to be recognized by CRN’s 2017 Partner Program Guide for continually enhancing our high-performing, reliable and secure products so that our partners can easily deliver cloud-based communications and collaboration tools of tomorrow, today.”
Broadview supports partners across the country by investing in sponsorships with nationwide master agents, growing its channel management team and offering a competitive pricing model and bonus program. Its award-winning channel program extends beyond traditional support with unique tools designed specifically for agents, brokers and resellers to be successful like the MyOfficeSuite Agent portal. A game-changing, unified system centralizing all customer accounts into a single, the user-friendly portal effectively provides partners the ability to instantly access, administrate and manage all OfficeSuite UC© customers in real-time, from anywhere on any device.
In the last year, the platform moved beyond the traditional commission reporting, customer billing, orders and repair tickets that most vendors supply to creating the ability for partners to provision their own orders and actually manage their customers UC systems all the way down to individual end users from a single login. Broadview also developed the OfficeSuite® Readiness Tool that provides long-duration VoIP testing to help diagnose underlying problems that can obstruct new installations of hosted phone systems.
“For solution providers, finding the right technology vendors to partner with is crucial to the health of their business, and the vast array of choices can be overwhelming,” said Robert Faletra, CEO of The Channel Company. “Our annual Partner Program Guide and 5-Star ratings help them narrow the field, identifying the most rewarding partner programs and outlining their strengths and benefits.”
The 2017 Partner Program Guide will be featured in the April issue of CRN and online at www.CRN.com/ppg.