Broadview Wins 2016 Internet Telephony Channel Program Excellence Award
Posted on Sep 26, 2016 by Natalia Mykijewycz
Recognized for Innovative Programs and Strong Channel Relationships
RYE BROOK, N.Y. — Broadview Networks®, a leader in cloud-based unified communications (UC) and information technology services, has received the 2016 Internet Telephony Channel Program Excellence award, presented by TMC and INTERNET TELEPHONY magazine. Broadview was recognized for its innovative channel program, which supports more than 300 individual agents and national master agents coast to coast. Its agents earn competitive upfront and residual commissions when selling OfficeSuite UC©, the only 100 percent cloud-based unified communications solution on the market, offering unmatched security, mobility and control.
Broadview’s services are easy for agents and customers to use, do not require any technical expertise or complex certifications to install and are supported by a team of cloud- and UC-certified channel managers across the nation. Broadview also provides extra layers of support through dedicated quote specialists and customer service managers, ensuring that they are equipped with the sales tools, knowledge, training and support they need.
“We have invested heavily in resources that support our partners and continue to build and strengthen our valued relationships,” said Donna Wenk, Senior Vice President of Alternate Channels. “We have used our experience in the channel to create a unique program designed to give partners everything they need to be successful in adding revenue-generating cloud solutions to their portfolio of services. We offer our partners dedicated sales, engineering and installation support nationwide with competitive commissions and products designed to help customers reach their business goals.”
In addition, Broadview recently launched MyOfficeSuite Agent, a hosted, unified portal that enables agents to access and manage all of their customers’ accounts through a single site, using one set of login credentials. The portal simplifies how agents can manage customers’ accounts and provides them with critical information to increase revenue and deliver their customers the best experience possible. Users can quickly see contract expiration dates and a view of each account’s active services, making targeted upsell opportunities possible by customer need.
Broadview continues to evolve and grow its support for partners using many avenues. Most recently, they introduced the OfficeSuite Order Wizard, a new web-based application to help agents looking to take on a greater role in the deployment and installation of services. With the new tool, agents can help customers accelerate deployments by centralizing and automating data collection and back-office provisioning systems. In addition, the OfficeSuite® Readiness Tool was introduced to confirm that a site is ready for a hosted phone system and avoid problems after installation. Through the end of the year, Broadview is offering the new, highly flexible “Pick Your Own Fast Lane” incentive to all active agents, which allows agents to earn up to 625 percent in upfront bonuses plus very competitive residuals.
Winners of the 2016 Internet Telephony Channel Program Excellence Award are published in the September 2016 issue of INTERNET TELEPHONY magazine.
About Broadview Networks®www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.
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