Included

  • Account Codes
  • Auto Attendant
  • Auto Attendant 
  • Nested Auto-Generated Key Labels
  •  Broadcast Groups
  • Business Quality Voice Lines
  • Call Coverage
  • Call Coverage 
  • Incoming Call Routing
  • Call Detail Records
  • Call Display
  • Call Forward
  • Call History Reporting
  • Call Hold
  • Call Hunting (circular and linear) 
  • Call Park/Retrieve
  • Call Permissions Profiles (by user)
  • Call Transfer
  • Caller ID with Name
  • Caller’s List (inbound & outbound)
  • Click-to-Call
  • Company-Wide Chat
  • Do Not Disturb
  • E911 Compliant
  • Extension Dialing (3 or 4 digits) 
  • Headset Capable
  • Hot Desking
  • Multi-Desking
  • Intercom
  • Join/Leave Call Groups
  • Join/Merge Calls
  • Local Phone Numbers (DIDs) 
  • Mobile Twinning
  • Multiple CLIDs
  • Multiple Line Appearances
  • Music on Hold
  • Mute
  • MyOfficeSuite Desktop and Mobile Apps
  • Online Management
  • Online Presence
  • Online Self-help Documentation
  • Phone Directory  
  • Employee Phone Directory – External Phone
  • Key Profiles (by user type)
  • Power over Ethernet Phones (IEEE 802.3af )
  • Presence
  • Private CLIDs 
  • Programmable Keys
  •  Redial
  • Redirect – Emergency Forwarding Site Page (via speakerphone) 
  • Speakerphone
  • Speed Dial, one-touch
  • Station Busy Lamp Indicator – Silent
  • Ten-way Calling
  • Transfer Direct to Voicemail 
  • Visual Voicemail 
  • Website Voicemail
  • Voicemail Auto-Forward all to e-mail ID
  • Voicemail Forward to Co-Worker Ext. 
  • Voicemail Message Waiting Indicator (MWI)
  • Voicemail Notification via e-mail or SMS
  • Voicemail Return Call During Voicemail Retrieval 
  • Voicemail Smartphone App
  • Zero Out of Voicemail – personal target

Optional Equipment and Services

  • Analog Extensions with/without Voicemail
  • Automatic VoIP Failover
  • Call Center Services (ACD)
  • Call Dialer
  • Call Recording
  • Cordless Desk Phones and Handsets
  • Custom On-hold Announcement
  • OfficeSuite HD Meeting®
  • Home Office Phones
  • Mac Softphone Mobile Softphone
  • Non-native Phone Numbers (DIDs)
  • OfficeSuite® Click-to-Call Extension
  • OfficeSuite UC© for Salesforce
  • OfficeSuite UC© for Skype for Business
  • OfficeSuite UC© for Google
  • OfficeSuite UC© for Outlook
  • OfficeSuite® Dental
  • OfficeSuite® Enhanced Dial Tone for Fax
  • Online Fax
  • PC Console
  • PC Softphone
  • Premium Customer Service
  • OfficeSuite® Private Cloud
  • Toll-free Phone Number
  • Voicemail Transcription

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