Help your customers accelerate their ROI by enabling UC features within Salesforce. With OfficeSuite UC® White Label' Salesforce integration, employees can reduce the time it takes to look-up and call contacts, know who is calling before answering and automate tedious tasks like call logs. Their employees become more productive and managers get a more complete view of employee activity.
- Incoming call screen pops appear so you can see who is calling
- Click to dial from any contact record right from Salesforce
- Quickly log activity with a timestamp
- Helpful dashboards to manage employee performance
- Features to more efficiently connect with customers and prospects
- Tools that make it easy to tag data and activity
- Reduce dialing errors for Salesforce contacts
- Improve customer satisfaction by knowing who is calling and why
- Automatically log calls and other important tasks to improve management visibility
- Give employees new mobile tools like softphones
- Accelerate your ROI of Salesforce
Skype for Business Integration
Help your customers simplify calling! Allow them to Initiate business calls from their desk phone right through their Skype for Business account.
Integrating their Skype for Business service and their business phone system enables customers to make calls from one application.
- On-screen call notification pop-ups show who is calling for incoming and missed calls
- Click-to-dial from any Skype for Business contact so you can reduce dialing errors
- In‐session call history
- Quick search bar capability to find contacts quickly and easily
- Utilize the Predictive Text Search Bar for suggested contacts
Customers can now start a phone call with just one click. By clicking on any phone number in Outlook contacts, they can initiate business calls right from their desk phone or softphone and get inbound call screen pops on matching Outlook Contact records.
Customers can enjoy seamless Outlook calendar integration when scheduling meetings through our advanced high‐definition audio, video and web conferencing platform.